Engagement options
Three ways
serious teams engage us.
Every engagement is direct, senior, and scoped to outcomes. No juniors. No handoffs. No proposals before we understand the problem. Choose the engagement type that fits where you are, or book a free 30-minute call and we will tell you.
Which one are you?
Three engagement archetypes
For platform leaders inheriting a mess
“The safe pair of hands for a messy platform.”
Your platform is the constraint on every quarter. Reliability, cost, and AI rollout are all blocked on it. You need someone who has walked into 12 of these and rescued them, not a generalist consultancy with juniors.
- Risk-ranked failure mode report against the Atruvo Index
- Sequenced remediation roadmap with cost projections
- Direct implementation of the priority fixes
- Runbooks and ADRs handed back to your team
For CTOs whose agent or AI initiative has stalled
“The platform fixer underneath what everyone is calling an AI problem.”
Gartner projects 40% of agentic AI initiatives will be cancelled by 2027. Industry reporting puts the never-reaches-production rate at 88%. The model is not the problem. The platform was built for stateless HTTP and has no production contract for non-deterministic, tool-invoking workloads.
- Token budget governance and per-run cost ceilings
- Eval floor and tool-surface provenance review
- AI gateway SLO, blast radius, and failover assessment
- Non-deterministic rollback procedure for stateful agent state
- Risk-ranked report against the 26-mode Failure Index
For Heads of Engineering who need senior backup
“The senior fixer we cannot afford not to have on call.”
You have the team. You need a senior voice in the architecture decisions, the incident escalations, and the board presentations. Not a full-time hire. A trusted advisor for the calls that matter.
- Fortnightly architecture decision support
- Incident escalation path for production emergencies
- Board-ready technical writeups when you need them
- Mentoring for your senior engineers and tech leads
Included as standard
What every engagement comes with
You do not have to ask. These are the defaults.
Fully insured
£5M Professional Indemnity and £5M Public Liability cover. Certificates on request before engagement.
Outside IR35, ready
Limited company (SBCloud Solutions Ltd, no. 13772357). VAT registered. Working practices statement available.
Right of substitution
SBCloud Solutions Ltd reserves the right to send a suitably qualified substitute. Standard in our terms.
Own equipment + premises
We provide our own hardware, software, and tooling. Business offices at Regus Croydon and Regus Heathrow.
Full contractual framework on the Terms of Service page. Operating principles on the Process page.
How it starts
From first call to signed SOW in 7 days
30-minute exploratory call
You describe the problem. We tell you whether it is a fit. No pitch deck.
Scoped proposal
Written engagement proposal with outcomes, timeline, fees, and assumptions. One page.
NDAs and contract review
Mutual NDA, MSA review, and IR35 working practices statement. References on request.
SOW signed, work begins
Discovery starts within 2 weeks. Updates weekly. Outcomes against the agreed plan.
For decision-makers