Advisory: autumn 2026 · Contract delivery: available from 1 August →

Engagement options

Three ways
serious teams engage us.

Every engagement is direct, senior, and scoped to outcomes. No juniors. No handoffs. No proposals before we understand the problem. Choose the engagement type that fits where you are, or book a free 30-minute call and we will tell you.

Which one are you?

Three engagement archetypes

For platform leaders inheriting a mess

The safe pair of hands for a messy platform.

Your platform is the constraint on every quarter. Reliability, cost, and AI rollout are all blocked on it. You need someone who has walked into 12 of these and rescued them, not a generalist consultancy with juniors.

Platform Failure Map + Hands-on fix1 to 8 weeks
  • Risk-ranked failure mode report against the Atruvo Index
  • Sequenced remediation roadmap with cost projections
  • Direct implementation of the priority fixes
  • Runbooks and ADRs handed back to your team

For CTOs whose agent or AI initiative has stalled

The platform fixer underneath what everyone is calling an AI problem.

Gartner projects 40% of agentic AI initiatives will be cancelled by 2027. Industry reporting puts the never-reaches-production rate at 88%. The model is not the problem. The platform was built for stateless HTTP and has no production contract for non-deterministic, tool-invoking workloads.

Agent Runtime Failure MapTwo weeks. Same format as Platform Failure Map.
  • Token budget governance and per-run cost ceilings
  • Eval floor and tool-surface provenance review
  • AI gateway SLO, blast radius, and failover assessment
  • Non-deterministic rollback procedure for stateful agent state
  • Risk-ranked report against the 26-mode Failure Index

For Heads of Engineering who need senior backup

The senior fixer we cannot afford not to have on call.

You have the team. You need a senior voice in the architecture decisions, the incident escalations, and the board presentations. Not a full-time hire. A trusted advisor for the calls that matter.

Retained AdvisoryOngoing, 1 to 4 days/month
  • Fortnightly architecture decision support
  • Incident escalation path for production emergencies
  • Board-ready technical writeups when you need them
  • Mentoring for your senior engineers and tech leads

Included as standard

What every engagement comes with

You do not have to ask. These are the defaults.

Fully insured

£5M Professional Indemnity and £5M Public Liability cover. Certificates on request before engagement.

Outside IR35, ready

Limited company (SBCloud Solutions Ltd, no. 13772357). VAT registered. Working practices statement available.

Right of substitution

SBCloud Solutions Ltd reserves the right to send a suitably qualified substitute. Standard in our terms.

Own equipment + premises

We provide our own hardware, software, and tooling. Business offices at Regus Croydon and Regus Heathrow.

Full contractual framework on the Terms of Service page. Operating principles on the Process page.

How it starts

From first call to signed SOW in 7 days

Day 0

30-minute exploratory call

You describe the problem. We tell you whether it is a fit. No pitch deck.

Day 2

Scoped proposal

Written engagement proposal with outcomes, timeline, fees, and assumptions. One page.

Day 4

NDAs and contract review

Mutual NDA, MSA review, and IR35 working practices statement. References on request.

Day 7

SOW signed, work begins

Discovery starts within 2 weeks. Updates weekly. Outcomes against the agreed plan.

For decision-makers

Questions buyers ask

How quickly can you start?+
New engagements typically begin within 2-3 weeks of an agreed scope. For Platform Failure Maps, we can usually start within 7 days. Advisory engagements are currently booking for autumn 2026; for direct senior contract delivery available from 1 August, see the Contracting page.
What is the indicative day rate?+
Engagements are typically priced by outcome rather than day rate. For Hands-on fix engagements, expect £1,200 to £1,800 per day depending on scope, IR35 status, and on-site requirement. Retained advisory is priced as a monthly retainer based on day allocation. Direct senior contractor engagements (outside IR35) are a separate offering priced from £550 per day — see the Contracting page.
Can you work fully remote?+
Yes. Most engagements are remote with periodic on-site visits during discovery and key milestones. We are based in London and can do regular on-site work across the UK and Western Europe.
What about NDAs and contract templates?+
We sign client NDAs as standard. We also provide a Mutual NDA and a Master Services Agreement template for clients without an existing framework. Both can be agreed within 48 hours.
Are references available?+
Yes, on request. We provide named references from prior engagements once a scope is agreed and an NDA is in place to protect client identity.
Do you take fixed-price work?+
Yes. Platform Failure Maps are always fixed-price. Hands-on fix engagements can be fixed-price or time and materials, depending on the scope clarity. We prefer fixed-price for well-defined outcomes.
Will you sign IR35 evidence documents?+
Yes. We sign Working Practices Confirmations, CEST screenshot acknowledgements, and outside-IR35 statements as standard. Our website discloses the operating framework that supports this position.

Ready to talk?

One call. No pitch. Just diagnosis.

30 minutes. Bring your architecture diagram, your last incident report, or your cloud bill. We will tell you which Failure Modes are in your platform and what to fix first.

Bring your architecture diagram, cloud bill, or last incident summary.

I will tell you what is actually breaking.

30 minutes. No pitch. Ranked risks and a clear next step.